I’m engaged but haven’t booked a date or venue for my wedding yet, should I book an appointment?

Not at all! There isn't a right or wrong for which are of the wedding comes first when planning. For some bride's it's the venue or even the the guest list and for others it's the dress! We just advise to begin your search when you're ready and in the mindset to find your The One.

When should I start my dress search?

Ideally, the best time to start shopping for your wedding dress is approximately a year before your wedding as this will ensures that you can narrow down which style you're going for, get your dress on order and it can be produced and delivered in good time, without any stress! Bare in mind you will also need to allow an additional 2-3 months for alterations.

Don’t panic if you have less than 8 months before your wedding date, we can still have a dress made in time but it may incur a rush fee.

When you are shopping, make sure you're ready to commit to a dress. Styles can be discontinued by the designers at any time, and we would hate for you to fall in love with a dress and then not be able to have it!

I have a budget in mind for my wedding dress. What is the price range at Coco + Kate?

Having a budget in mind with everything wedding related is a must! Our gowns start at approx £1,900 and go up to £5,000+. The price range for the majority of our dresses is between £2000 and £3,500. These prices exclude alterations, and almost every gown will require some adjustments to ensure the perfect fit.

Do you sell bridesmaid dresses?

No, we don't.

I'd like to make an appointment - how do I do this?

Coco + Kate operates ‘by appointment only’ which simply ensures that we can give you our undivided attention whilst you’re with us and means that you get the store all to yourself. You can view our availabilty online and book an appointment here.

If your desired time or date isn't showing online give us a call on 01926 257380 and we'll do everythiung we can to fit you in.

Do I have to pay for my appointment through PayPal?

As part of the booking process, you will be directed to PayPal to complete your booking. Please note, you don't have to have a PayPal account to book your appointment, you can check out as a guest and pay using your normal credit/debit card.

I’ve booked an appointment but can no longer make it – what do I need to do?

If you can’t make your appointment with us please let us know as soon as possible. Booking fees for cancellations are non-refundable but we are more than happy to reschedule an appointent to another suitable date for you.

Is there parking near the boutique?

Yes, all visitors to Hatton Shopping Village have access to ample parking. The first 60 minutes are free, and there is a £2 per day charge thereafter. Parking charges are paid upon departure and can either be made via the Ringo app (site ID: 39350), or by cash/card at the payment machine.

Can I wear fake tan?

Please don’t wear fake tan on the day of your appointment. Our boutique dresses are very special to us and we want to keeep them in the best condition possible for every bride to try on.

How many guests can I bring to my appointment?

Our appointment fees cover the bride + 2 guests. There is an option to add on an additional 3rd guest for a small fee when you book online. Please do not attempt to bring more than the allocated guests as they will not be permitted into the appointment and it's awkward for everyone involved!

We also don't allow more than two guests to swap in and out of an appointment.

Can I bring children to my appointment?

Unfortnately children under 16 are not permitted in the boutique. The exception to that is new born babies and younger infants who require breast feeding from the bride or a guest.

Do you have dresses in every size for me to try on?

We hold samples in UK sizes 4-22 so there’s every chance you’ll be trying on a dress that isn’t your size. We use clips and pins to hold the sample dresses in place whilst you try them on. Your dress will be ordered in the most appropriate size for you depending on the designers sizing chart. The perfect fit will still be required by alterations with a seamstress.

Can I take photos during my appointment?

We don’t allow photography in the boutique a lot of our designers don't allow photography of their dresses. Bare in a mind also that a photo of you in a sample dresses won’t be a true reflection of how you’ll look on your wedding day. We politely ask that you make your guests aware of this.

How do I pay for my wedding dress?

For the dress itself, we require 50% of the total price upon order. If you order a dress on a rush service, payment in full at the time of ordering is required. When your dress arrives with us, we’ll invite you back to try it on and to clear your balance within 14 days of us receiving the dress.

Do you offer any finance plans?

We don’t offer any finance plans at this time.

Can I store my purchased dress at the boutique until the wedding?

When your dress arrives we will store it for up to 30 days. You will be contacted by our stylists to be invited for your dress collection appointment where you will try your dress on again and take her home with you the same day.

I’ve ordered my dress but I want to change or cancel my order - what do I do?

Once you've placed your order with Coco + Kate and paid 50% or 100% of the total balance, we will instruct the designer to begin production of your wedding dress. All orders are final and require any remaining balances to be paid when your dress arrives.

You’ve mentioned my dress will need alterations for the perfect fit – do you have recommended seamstresses?

Our recommended seamstress is Abigail Westrup Bridal, based here in Hatton shopping village. You can book your fittings directly with the alterations team through their website: https://www.abigailwestrupbridal.com.

You’re also welcome to use your own seamstress if that works best for you but we do highly reccomend that they are trained in bridal alterations.

What do I need to bring along to my fitting with the seamstress?

You’ll need to bring along your wedding day shoes and underwear to this appointment (and to all fittings) so that your wedding dress is adjusted correctly by the seamstress.

When is my first fitting?

Your first fitting will ideally take place approximately 8-10 weeks before your wedding.

How much do alterations cost?

As alterations can vary for each bride and cost will be based on the work that will be required to acheive the perfect fit and to cover any customatins you may be having. We do not include alterations in the purchase price of your dress at Coco + Kate.